Outsource social media smarter with guaranteed results
Whether you need one-time recruitment, complete offshore team management, or continuous upskilling for your outsourced talent, Aksara Virtual Agency offers proven remote work solutions for your business.
Flexible
We adapt to your needs, you choose how we work together, and we make it easy.
Transparent
No guessing, no surprises. You’ll always know where your investment goes, and how your team is supported.
Here for Your Success
We don’t just match talent. We guide, support, and help your remote team thrive so your business grows with confidence.
Pick a package for every stage of your business
Recruitment-Only Package
Perfect if you want full control of your remote team member, but need expert help finding the right one.
- One-time recruitment fee
- 30-day free replacement guarantee
- Skills and personality screening
- Interview coordination
- Smooth onboarding support
You choose. We find the right fit.
Full Aksara Experience
Best for businesses ready to scale with confidence. minus the stress of managing offshore teams. Everything in the Recruitment-Only package, plus:
- Everything in Recruitment-Only Package
- Everything in Full Aksara Experience
- Complete recruitment & onboarding management
- HR, payroll, and admin support
- Well-being and performance support
- Rewards and recognition system
- Option to bring your team in-house anytime
Empower your team. Watch them thrive.
*everything above (the packages) need to be checked again according to the needs and capabilities of the Aksara Virtual Agency.
Outsource key areas of
your business confidently
Whether you need help with marketing, operations, or something else, our outsourced talent and offshore teams have years of relevant experience and the right attitude to make a real contribution.
Sales Support
- Pre-sales questions and follow-ups.
- Post-sales check-ins.
- Reach out to old/dormant customers and leads.
- Background research on leads.
- Live Chat and Instant Messenger.
- Manage phone enquiries.
- Populate sales reports.
- Connect with leads on social media.
Lead Generation
- Email outreach.
- New leads appointment setting (inbound and outbound calls).
- CRM Management.
- Follow-ups and reminders.
- Appointment setting and re-booking.
- Respond to forums/boards.
- Organise sales presentations.
Customer Service
- Pre-sales questions.
- Create and update customer support scripts.
- Create and send emails, catalogs and newsletters to subscribers.
- Manage inbox and response rate.
- Moderate comments and reviews.
Digital Marketing
- Set-up and manage social media ads and remarketing.
- Set-up and manage A/B tests for ads and landing pages.
- Optimise social media videos with end screens, clickable links.
- Set-up and manage ClickFunnel pages.
Empowering businesses with outsourcing solutions for 10+ years
Working with Dewi on our offshore recruitment has been a great experience. We’ve successfully recruited a range of talented staff across accounting, programming, graphic design, and customer service, all thanks to her dedication and attention to detail.
Sean Morkham
Choice Community Health
Our decision to work with Dewi has made our hiring process much smoother than we expected. We specifically needed English speaking team members from Indonesia to handle customer inquiries and support our sales growth, and she delivered exactly that without any hassle on our end.
Yazid
A Institute- Singapore
Frequently Asked Questions
Everything you need to know about building your offshore team through our agency.
How do you find and vet the right offshore team members for my business?
We take a structured, multi-step approach to matching you with the right talent. Every candidate goes through skills assessments, background checks, and in-depth interviews before they ever reach you. We evaluate not just technical ability, but communication style, work ethic, and cultural fit — so the person you hire can slot seamlessly into your existing workflows.
What timezone and working hours do offshore team members follow?
Our offshore professionals are flexible and can align their schedules with your preferred working hours. Whether you need overlap with a US, UK, or Australian time zone, we’ll match you with someone who can accommodate your core hours. We’ll clarify the exact arrangement during your onboarding call.
What does it cost to bring an offshore professional onto my team?
Our pricing is transparent and significantly more cost-effective than hiring locally. Rates vary depending on the role, level of experience, and whether you need part-time or full-time support. We’ll walk you through a clear breakdown during your discovery call — no hidden fees, no surprises.
Will there be communication or language challenges with offshore hires?
Not with our talent. All professionals we place are fluent English speakers with strong written and verbal communication skills. We specifically screen for this during our vetting process. Many of our clients say their offshore team members communicate more clearly and responsively than some local hires.
What types of roles and specialists can your agency help me hire?
We place a wide range of offshore professionals — including virtual assistants, executive assistants, social media managers, graphic designers, video editors, content writers, bookkeepers, customer support agents, data entry specialists, and more. If you have a specific role in mind, reach out and we’ll let you know if we can fill it.
What if I need to grow my team quickly to meet project demand?
We’re built for scale. Whether you need one additional hire or five, we can move quickly to find the right people without sacrificing quality. Just let us know your timeline and the roles you need, and we’ll prioritize accordingly. Many clients come to us precisely because they need to expand fast.
What does the hiring process look like from start to finish?
It starts with a discovery call where we learn about your business, the role you need to fill, and what success looks like. From there, we source, screen, and shortlist candidates for you to review. Once you’ve chosen someone, we handle the onboarding setup and get them ready to work. Most clients have their hire in place within one to two weeks.
How do you protect the quality and security of sensitive tasks like data entry or customer support?
We take confidentiality seriously. All team members sign NDAs and adhere to data handling best practices. For client-facing roles, we ensure offshore staff are briefed on your brand standards and tone. We also recommend using secure access tools and password managers to protect sensitive logins and information.
Can I hire someone on a part-time basis rather than full-time?
Absolutely. Part-time arrangements are common and work well for businesses that need consistent support without committing to a full-time hire. Whether it’s 10 hours a week or 20, we’ll match you with someone whose availability suits your needs.
Do you provide ongoing support after the hire is made?
Yes — our relationship doesn’t end at placement. We provide ongoing check-ins to make sure the working relationship is going smoothly. If any issues come up, we’re available to help resolve them. Think of us as a long-term partner, not just a recruitment service.
Who is responsible for training the offshore team member?
Training is handled by you, since you know your business and processes best. We prepare offshore hires to be quick learners and self-starters, and we can advise on how to structure an effective onboarding process. Many clients share SOPs, Loom videos, or short training documents to get their hires up to speed fast.
What happens if I’m not satisfied with my offshore hire?
We stand behind our placements. If things aren’t working out within the agreed trial period, we’ll work with you to understand the issue and find a better match at no additional cost. Your satisfaction is central to how we operate, we’d rather get it right than lose your trust.
What are the key benefits of building an offshore team?
Cost savings are the most obvious benefit, offshore talent typically costs 60–80% less than equivalent local hires. But the advantages go beyond budget. You gain access to a larger talent pool, the ability to keep work moving across time zones, and the flexibility to scale up or down as your business evolves. Many clients also find that offshore team members are highly motivated and bring a strong work ethic to the role.
How soon can my new hire start once I’ve made my decision?
In most cases, your new offshore team member can begin within a few days of you confirming the hire. We handle the logistics: contracts, system access prep, and scheduling, so you can focus on getting them up to speed. If you have an urgent start date, let us know and we’ll do our best to accommodate it.