Healthcare EOR & Staffing · Bali, Indonesia
Healthcare Staffing & Employer of Record, Built for Healthcare Teams
We recruit, employ, and manage healthcare support staff in Indonesia — for Australian healthcare companies building an offshore team, and for Indonesian healthcare providers building their own. One process, compliant hiring, without you navigating Indonesian labor law yourself.
Trusted by healthcare teams to build their offshore workforce
In our first year focused on healthcare EOR, we’ve recruited and employed close to 30 staff across 3 healthcare clients — handling contracts, payroll, BPJS compliance, and day-to-day HR so your team doesn’t have to.
30+
Healthcare staff placed
8
Healthcare clients
100%
BPJS-compliant hires
Who this is for
Two kinds of healthcare teams, one process
Australian Healthcare Companies
Building an offshore team
Hire remote support staff in Indonesia — billing, coding, telehealth admin, care coordination — without setting up a local entity. We’re the legal employer; you run the work. Indonesia sits close to Australian time zones, so overlap hours are easy.
Indonesian Healthcare Providers
Building your own team, locally
Recruit and staff up your admin, support, and operations roles with a partner who knows Indonesian healthcare hiring — we handle sourcing, contracts, and BPJS so you can focus on patient care.
What Healthcare Talent Can We Help You Build?
Roles We Staff for Healthcare Teams
Built on real healthcare EOR experience — local employment infrastructure, compliance, and the ability to build a dedicated offshore team, not just fill one seat.
Patient Scheduling
Staff Scheduling
Healthcare Administration
Customer Service
Phone & After-Hours Support
Documentation & Data Entry
Marketing
Graphic Design
How it works
From role to hire, without the local paperwork
1
Tell Us What You Need
The roles, skills, and headcount for your Indonesia team.
2
We Source
Candidates pulled from our vetted, industry-experienced talent pool.
3
We Screen
Skills, English proficiency, and role fit checked before you see anyone.
4
You Interview
You choose who joins your team — final say is always yours.
5
Aksara Employs
Contracts, payroll, BPJS, and compliance — we’re the legal employer.
6
Ongoing Support
HR, performance, and retention managed for the life of the team.
Compliant by default
Every hire, done right from day one
✓
BPJS-registered
Every hire covered under BPJS Ketenagakerjaan & BPJS Kesehatan, Indonesia’s mandatory employment and health insurance.
✓
Proper contracts
Locally compliant employment contracts drafted and managed on your behalf — no guesswork on Indonesian labor law.
✓
Data handled carefully
Access controls and data-handling practices built around the standards healthcare and international clients expect.
Case study
Proof, once you have sign-off
Healthcare
Remote Billing & Telehealth Support Team
Challenge
Needed to scale patient support and billing operations without the cost and delay of hiring locally.
Roles / Team
15 roles across medical billing, telehealth admin, and care coordination.
Aksara’s Solution
Sourced, screened, and employed the full team under Aksara EOR, with BPJS compliance and ongoing HR support handled end to end.
Result
~3 weeks average time-to-hire, 90%+ six-month retention. Industry: Healthcare & Community Services.
Location: Australia — Melbourne, Illawarra & Gold Coast
FAQ
Common questions
Do you handle Indonesian labor law compliance?
Yes — every hire is registered under Indonesian labor law with BPJS Ketenagakerjaan and BPJS Kesehatan coverage and a locally compliant contract.
Can staff work in our time zone?
Yes, schedules are set to match your operating hours, with overlap windows agreed before hiring begins.
What if a hire doesn’t work out?
We provide a 30 days replacement guarantee, if there is an issue where the VA is not a great fit, we can assist finding a replacement within the first 30 days.
How is pricing structured?
Flat monthly administration fee based on salary range and one time recruitment fee.
Get in touch
Ready to build your healthcare team in Indonesia?
Book a consultation and we’ll walk through the roles you need and how fast we can move.